What is Voice Carry Over (VCO)?
VCO is a technology developed that combines voice and text communications over the telephone. It allows individuals who cannot hear well, but wish to use their own voice, to speak directly to the other person on the telephone and read the other person’s response on a text display. The other person’s voice responses are typed for you to read, either by the person himself or by a special operator through a Telecommmunication Relay Service (TRS).
Would I benefit from VCO?
Yes, you would, if…
• you have difficulty hearing on the phone
• you wish to speak for yourself directly to the person you are calling
• you want to read the other person’s response instead of listening to it