COMPLIMENTS OR COMPLAINTS
Relay Indiana always strives to maintain the highest level of satisfaction.
We appreciate feedback from you about your experiences with Relay Indiana.
FCC Complaint website
Sprint Customer Service (800) 676-3777
Emma Danielson
Accessibility Relations Manager – T-Mobile Accessibility
O: 217.698.4031, Phone/ VP: 217.718.5661
Emma.danielson@sprint.com
Please be sure to have the following information when providing feedback.
Agent Operator Number
Date
Time
Phone numbers of both parties
Nature of complaint/compliment
If any difficulties arise during your conversation you may request a supervisor come to the phone. The Agent (operator) can transfer your call to Sprint Customer Service
The FCC requires that each state file annual reports regarding complaints. Therefore, all complaints are recorded and how/when it was resolved is also reported.