Relay Indiana | Indiana telephone service for the deaf and hard-of-hearing

types of equipment
» Hard of Hearing
Have lost most or all of my hearing and and can speak for myself
→ click here for Captel
→ click here for Dialogue VCO

» Deaf
Do not hear and do not speak for myself
→ click here for Superprint 4425
→ click here for Uniphone 1140

» Speech Impaired
Able to hear but cannot speak for myself
→ click here for Uniphone 1140
Don’t qualify for a free phone?
Captel offer for Indiana residents
→ go here

→ VCO Phone
→ SuperPrint 4425
→ Uniphone 1140

DID YOU KNOW?...

• Relay Indiana processes over one million calls every year and is available 24 hours a day, 365 days a year at no extra charge?

• Our trained Communication Assistants connect the call and remain on the line to assist in the conversation?

What is Relay Indiana?
Relay Indiana, a service of InTRAC, is a free service that provides full telecommunications accessibility to people who are deaf, hard of hearing, or speech impaired. This service allows users with special telecommunication devices to communicate with standard users through specially trained Relay Operators. InTRAC also provides free, loaned equipment to those who qualify.
If you meet the following criteria, you may be able to obtain a loaner phone from Relay Indiana:

Citizen of Indiana?

Hard of hearing, deaf or speech impaired?

Annual household income below $68,000?

Relay Indiana may be able to supply you with a free loaner phone.
→ download phone application (.pdf)

HOW CAN WE HELP?

InTRAC’s purpose is to provide telephone relay service for people who are deaf, hard-of-hearing or speech impaired. InTRAC’s responsibility is to coordinate the efforts of the Indiana telephone company members to comply with the laws of the Federal Communication Commission (FCC), American Disabilites Act (ADA) and the state concerning telephone relay service. Relay Indiana is the name of the service managed by InTRAC.

InTRAC is available to:
■ explain the Relay Indiana program in detail
■ demonstrate the equipment offered by agencies listed here
■ provide presentations at no charge
■ present telephone equipment and programs at workshops, conferences, meetings, etc. at no charge

Relay Indiana is a service of the Indiana Telephone Relay Access Corporation (InTRAC), a non-profit organization established in 1991 by the Indiana State Legislature. → link to annual report