CAPTEL (CAPTIONED TELEPHONE)
• Captions read on LCD screen
• Volume boost (up to 35dB)
• Adjustable ringer
• Works on digital lines

The CapTel phone is specifically for individuals with hearing loss who prefer to use their own voice when communicating on the telephone, but can’t quite hear what the other person is saying. CapTel uses an enhanced voice recognition technology to transcribe the users spoken words (via a trained agent) into text for the individual with hearing loss to read on the built-in display screen. The CapTel user does not need to dial a special number to connect to the service.

The CapTel user simply dials the number of the party they wish to call, once connected to the call center, the agent re-voices everything the called party says in to their computer system which is transcribed into text. During the conversation, the CapTel user reads the captions on the screen of the phone and and responds using their own voice as they would on a traditional telephone.



Get more info on the latest Cap Tel phones


If you meet the following criteria, you may be able to obtain a free phone from Relay Indiana:
+ Citizen of Indiana?
+ Hard of hearing, deaf or speech impaired?
+ Annual household income below $68,000?
click here to go to application

free phone requirements

If you meet the following criteria, you may be able to obtain a free phone from Relay Indiana:
+ Citizen of Indiana?
+ Hard of hearing, deaf or speech impaired?
+ Annual household income below $68,000?

InTRAC may be able to supply you with a free loaner phone
apply here
Equipment FAQ

Relay Indiana is a service of the Indiana Telephone Relay Access Corporation (InTRAC), a non-profit organization established in 1991 by the Indiana State Legislature.